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Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, protect, use, communicate and make use of personal information you provide on the website and any of its products or services (website or services) owned and operated by Touchpoints Marketing (us, we or our). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection of personal information

We receive and store any information you knowingly provide to us when you make a purchase or fill in an online form on this website. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of this website’s features.

Collection of non-personal information

When you visit this website our servers automatically record the information that your browser sends. This data may include information such as your computer’s IP address, browser type and version, operating system type and version, language preferences or the web page you were visiting before you came to our website, pages of this website that you visit, the time spent on those pages, information you search for on this website, access times and dates and other statistics.

Use of collected information

Any of the information we collect from you may be used to process transactions, send notification emails and run and operate this website and our services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding website traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.


We do not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through this website. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide personal information through this website without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through this website, please contact us.


We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Links to other websites

This website contains links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave this website and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorised access, use, modification and disclosure of personal information. However, no data transmission over the internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations of the internet that are beyond our control, the security, integrity and privacy of any and all information and data exchanged between you and this website cannot be guaranteed and any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts.

Data breach

In the event that we become aware that the security of this website has been compromised or users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and co-operation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. In the event that we go through a business transition, such as a merger or acquisition by another company or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred.

Changes and amendments

We reserve the right to modify this Privacy Policy relating to this website or services at any time, effective upon posting of an updated version of this Privacy Policy on this website. When we do, we will revise the updated date at the bottom of this page. Continued use of this website after any such changes shall constitute your consent to such changes.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using this website or its services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to use or access this website and its services.

Contact us

If you have any questions about this Policy, please contact us.

Touchpoints Marketing, Heath House, Cheadle Road, Uttoxeter, Staffordshire, ST14 7BY

Phone: 07966 279061

This Privacy Policy was created on 5 October 2016 and updated on 26 May 2022.