What are customer touchpoints? And why should you care?

If you’re in business, chances are you’re already working towards reaching new customers and servicing existing customers via lots of touchpoints.

Marketing touchpoints are hundreds of ‘interactions’ such as adverts, email marketing, social media, collaborating with bloggers, website, catalogues… the list goes on.

Not all of these touchpoints are relevant to your target market though, so it’s important to know which are going to press the right buttons for your customers.

Let’s get your products and services selling like hot cakes!

If you have big ambitions in business, please visit me at The Innovation Centre in Mansfield, Nottinghamshire, or let’s plan a video/voice call.

We can talk about where you are in your business journey, and what your business goals and ambitions are.

Then we can decide if you need a Marketing MOT (where I carry out a 20 point check on your business) or a Masterplan (where we dedicate time to review everything in a lot more detail).

You might also decide it’s time to outsource your marketing, to free up your time to focus on running the business.